All Categories

Get a Free Quote

Our representative will contact you soon.
Email
Mobile/WhatsApp
Name
Company Name
Message
0/1000

FAQ

Home >  FAQ

Frequently Asked Questions?

FOB: Product prices exclude shipping costs. Shipping costs will be quoted separately.
DDP: Available upon request. Please contact our sales team for a quotation.

Please feel free to contact our sales team. They will send the detailed datasheet immediately.

We provide E-ink displays, OLED displays, and LCD displays in various sizes and specifications for different applications.

Option 1: Economical shipping (slower) for non-urgent orders.
Option 2: Express shipping via UPS / DHL / FedEx (faster but higher cost).

Samples: Credit Card / PayPal / T/T
Bulk Orders: T/T (30% deposit and 70% balance before shipment)

Samples: 1–2 working days.
Bulk Orders: We usually keep standard models in stock. For large QTY, please check with our sales team,usually 2~4 weeks.

No MOQ requirement for sample order. We are happy to provide samples for testing.

Sure! We support a range of customization options to meet different project requirements. The most common modification is FPC customization, which usually involves minimal changes and low tooling cost.

We also support CTP (capacitive touch panel) customization, cover glass integration, and EMR bonding, with extensive experience in reliable module integration.

For larger projects, we can customize display panels with tailored sizes and resolutions. Please note that any customization involving changes to the glass size requires expensive tooling and a relatively high MOQ.

Sorry, we cannot provide free samples.
However, the sample fee will be fully refunded once we receive your first bulk order.

Yes. We provide detailed datasheets, development guidance, and code files. Our engineers are available to provide technical support whenever needed.

Yes. We can recommend suitable controllers for our display modules. If needed, customers can also purchase demo boards or request customized driver boards based on their project requirements.

Yes. Founded in 2005, we hold ISO, CE, and RoHS certifications. Please contact us to receive our company profile and certificates.

The standard warranty period is 1 year.

All products undergo strict testing before shipment. If any quality issues occur during the warranty period, we will provide free replacement or refund.

Please feel free to contact our sales team via email or WhatsApp. We will provide a display list with key specifications such as size, resolution, interface, and color, helping you quickly find the most suitable display for your project.

Please contact our sales team via Email or WhatsApp and provide your full shipping address.

We’ll send you a quotation very soon. Once confirmed, we’ll issue a formal Proforma Invoice (PI) with our PayPal account and bank details,you may pay via whichever method is most convenient for you.

After payment, we’ll ship your displays right away and email you photos of the package along with the tracking number. You’ll receive your order shortly!